Privacy & Cookie Policy

We take your privacy seriously.
We’ll always tell you before we collect any personal information and we’ll never sell it or share it with anybody else.

This privacy policy outlines the ways we collect and process your personal information on this website and our basis for doing so. We may update this policy from time to time to reflect any new ways we are processing your data and for other operational, legal or regulatory reasons.

What information we collect

Email

If you contact us via email your email address and message will be accessible to our small team. Contents of your email maybe added to our secure CRM platform.

Contact forms

If you contact us through a form on our website, we will store any personal information you provide such as your name, email address, and phone number, plus any other information submitted via the form(s).

We do this so we can respond to your request. We may keep a record of your completed form for future reference, this is usually up to 2 years, but may also be indefinitely.

If appropriate, we may also store your information in the following places:

  • Within our secure email servers
  • Within our secure website database
  • Within our secure CRM platform

Signing up to our newsletter

  • If you subscribe to our newsletter your email address will be added to our mailing list.
  • We store your details so we can send you information we think will be of interest to you.
  • If you subscribe to our mailing list, we will retain your data until you unsubscribe via the unsubscribe link in the the newsletter footer, or otherwise ask us to remove your details by contacting us.
  • You can use the unsubscribe button (which is located at the bottom of every newsletter) to stop receiving newsletters. We will keep a record of your email address though, so we know not to contact you.
  • Only the Riot & Rebel team members will have access to this mailing list.

Lawful basis for processing

We process your data under the following basis:

Consent

You have given clear consent for us to process your personal data for a specific purpose. For example, the Newsletter subscription or use of the contact forms.

Contract

The processing is necessary for a contract we have with the you, or because you have asked us to take specific steps before entering into a contract. For example, signing up to one of our pay monthly website plans or purchasing an add-on service.

Legitimate interests

We collect data on how people are using our website to detect patterns and trends so we can continue to improve our business.

Your rights

You may contact us to ask what personal data we hold about you. In addition, you can request your personal information to be:

  • Corrected
  • Updated
  • Deleted
  • Withdraw any consent you have given us to process your data
  • Request that we correct any inaccurate information we hold about you .

If you would like to exercise this right, please contact us.

Collected information

When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address and location. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

Cookies

Cookies are small files that websites save onto your device via your web browser. Cookies help us understand how visitors use our website, so we can continue to improve it.

By continuing to use our website, you accept that cookies may be set on your device, as outlined in this cookies policy.

Google analytics

Cookie name: _utma
Expires:
2 years from set/update
Description:
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

Cookie name: _utmb
Expires:
30 minutes
Description:

Unique anonymous session ID

Cookie name: _utmz
Expires:
6 months
Description:
Information on how the site was reached (e.g. direct or via a link/search/advertisement)

Cookie name: _utmx
Expires:
2 years
Description:

Which variation of a page you are seeing if we are testing different versions to see which is best

Cookie name: _utmc
Expires:
End of browser session
Description:

Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit

Cookie name: _utmv
Expires:
2 years
Description:

Used to store visitor-level custom variable data.